Privacy Policy
Last Updated: 10th August 2026
At Klio.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
By using www.klio.lk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Information
- Order History
- Payment Method (we do not store your card details)
- IP Address
- Browser and Device Information
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Contact you regarding your purchases
- Provide customer support
- Improve our website and services
- Send order updates and delivery notifications
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
If you subscribe to our newsletter, we may also send promotional offers and product updates. You can unsubscribe at any time.
3. Payment Information
Payments are processed securely through trusted payment providers.
Klio.lk does not store your debit card or credit card details on our servers.
4. Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Provide a better shopping experience
You may disable cookies in your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information. Your information may only be shared with trusted third parties when necessary, including:
- Courier and delivery partners
- Payment service providers
- Website hosting and technical service providers
- Government or legal authorities where required by law
These parties only receive the information needed to perform their services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your information (where legally permitted)
- Opt out of marketing communications
To make a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Klio.lk does not knowingly collect personal information from children without the involvement of a parent or guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us: