Terms & Conditions
Last Updated: 10th August 2026
These Terms & Conditions govern your use of www.klio.lk and the purchase of products from our website.
By accessing or using this website, you agree to these terms.
1. General
Klio.lk is an online shopping platform offering gifts, plush toys, home essentials, kitchen products, gadgets, accessories, and other lifestyle items.
We reserve the right to update these Terms & Conditions at any time without prior notice.
2. Orders
- All orders are subject to product availability.
- After placing an order, you will receive an order confirmation.
- Klio.lk reserves the right to cancel or refuse any order if necessary.
- Prices and product availability may change without notice.
3. Product Information
We make every effort to display accurate product descriptions and images. However:
- Actual colors may vary slightly depending on your screen.
- Product sizes may have small measurement differences.
- Packaging may change from time to time without affecting the product quality.
4. Pricing
- All prices shown are in Sri Lankan Rupees (LKR).
- Prices include applicable taxes unless otherwise stated.
- Shipping charges are calculated separately during checkout.
5. Payment
We currently accept:
- Cash on Delivery (COD)
- Koko Installment Payments
- Credit & Debit Cards (when available)
Orders will only be processed after payment verification where applicable.
6. Shipping & Delivery
We deliver islandwide across Sri Lanka. Estimated delivery times may vary depending on:
- Customer location
- Courier service
- Weather conditions
- Public holidays
- Other unforeseen circumstances
Delivery dates are estimates and are not guaranteed.
7. Order Cancellation
Customers may request cancellation before an order has been dispatched.
Once shipped, cancellation may not be possible.
8. Returns & Refunds
Returns and refunds are handled according to our Refund Policy.
9. Warranty
- Some products may include a supplier or manufacturer warranty.
- Warranty coverage depends on the specific product.
- Physical damage, misuse, or accidental damage are not covered.
10. Intellectual Property
All content on Klio.lk, including logo, images, product photos, website design, graphics, and text, is the property of Klio.lk and may not be copied, reproduced, or used without written permission.
11. Limitation of Liability
Klio.lk shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products purchased through it.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.